Privacy Policy

This Privacy Policy explains how James Christian Lising, operating as JC Digital Solution (“we”, “us”, or “our”), collects, uses, and protects information when you interact with our applications, automation tools, and messaging integrations — including apps connected to Meta platforms such as Facebook Messenger and Instagram.

Information We Collect

Depending on the tool or integration you interact with, we may collect:

• Messages sent to us or to a connected page through Facebook Messenger or Instagram
• Your name and public profile information provided by the messaging platform
• Contact details you voluntarily provide, such as email address or phone number
• Basic usage data (timestamps, message content) needed to operate automated replies or workflows

How We Use Information

Information collected is used solely to:

• Respond to messages and provide automated or manual customer support
• Operate, maintain, and improve the automation workflows and apps we build
• Communicate with you about inquiries, projects, or services

We do not sell, rent, or trade your personal information to third parties.

Data Sharing

We do not share your information with third parties except with service providers that help us operate our tools (such as hosting or automation platforms), and only to the extent necessary to provide our services. These providers are bound to keep your information confidential and use it only for the purpose of providing services to us.

Data Retention

We retain message and contact data only as long as necessary to provide support, fulfill the purpose it was collected for, or comply with legal obligations. You may request deletion of your data at any time by contacting us using the details below.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To make a request, contact us at the email address below.

Children’s Privacy

Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at jclising68@gmail.com.